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International Shipping

About FedEx Cross Border

International shopping for Power by Lachlan products is offered through FedEx Cross Border. FedEx Cross Border allows us to show all our prices in your currency and displays your final total during Checkout. Your price includes shipping cost of your choice, required customs fees, insurance (optional), and item(s) cost.


When you place an international order, your transaction will be with FedEx Cross Border and your payment is processed through FedEx Cross Border.


How to Order

  1. Confirm or change your country by clicking the country name in the top left corner of the page.
  2. Start shopping!
  3. On the cart page- choose INTERNATIONAL CHECKOUT.
  4. When you check out, your financial transaction and shipment will be processed by FedEx Cross Border.
  5. You'll see a guaranteed order total, including all shipping costs and any applicable duties and taxes.
  6. If you don't see your country listed, Power by Lachlan doesn't currently ship to that destination.
  7. If you are shipping to the U.S. or an APO/FPO address, simply proceed through the regular Checkout process.
  8. Power by Lachlan is unable to ship to a P.O. Box.

Order changes:

If you have changes or questions about your order, shipping timelines, tracking, or cost please contact-

FedEx Cross Borders at 1.877.577.3622 or crossborder_consumer@ftn.fedex.com.

8:30 a.m. to 8:30 p.m. ET

Monday–Friday


Check Order Status

To check the status of an international order, please call 1.877.577.3622 or email them at crossborder_consumer@ftn.fedex.com


Payment Information:

Exchange Rates

Your order total is guaranteed at the exchange rate set when your order is placed. Foreign exchange rates are determined by FedEx Cross-Border and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied in an e-commerce transaction.


Exchange rates for Power by Lachlan are updated by FedEx Cross Border every day.


Duties & Taxes

International taxes, tariffs and value-added tax (VAT) will be calculated into your final order total during checkout. They are based on the country of origin or manufacturing and the classification of that merchandise purchased in accordance with a harmonized system used by the countries that FedEx Cross Border supports.


Payment Methods

Payment methods vary by destination. You'll see all your options during checkout. Power by Lachlan Gift Cards are not accepted at this time. In addition, you will be unable to purchase a Gift Card through FedEx Cross Border checkout.

 

Shipping Options & Charges

International shipping costs will be calculated by FedEx Cross Border based on the items you are purchasing, your chosen shipping method, Customs and VAT Fees, and your shipping destination.


Shipping Timeline

Once your transaction is complete, Power by Lachlan will ship your item to the FedEx Cross Border shipping hub in the United States. FedEx Cross Border then ships your order to its final international destination.


Items will ship from our distribution center within 7-14 days after your order has been placed. Then add the additional shipping range specific to your destination once the order has shipped. You'll see a shipping range specific to your destination in Checkout.


Please note: Shipping windows are estimates and delivery dates cannot be guaranteed.



Current Countries We Ship To

Antigua, Argentina, Aruba, Australia, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Brunei, Burundi, Cambodia, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Grenada, Guadeloupe, Guatemala, Guyana, Honduras, Hong Kong, Hungary, India, Indonesia, Republic of Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, Korea, Kuwait, Latvia, Liechtenstein, Luxembourg, Macau, Malaysia, Maldives, Malta, Martinique, Mauritius, Mexico, Monaco, Montserrat, Namibia, Nepal, The Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sri Lanka, St. Barthelemy, St. Croix, St. John, St. Kitts, St. Lucia, St. Thomas, St. Vincent, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Venezuela, Vietnam, Virgin Islands (US)


Please contact crossborder_consumer@ftn.fedex.com or  support@powerbylachlan.com with any additional questions.

Size Chart

YOUTH SHIRTS / HOODIES

SIZE CHEST (in inches) WAIST (in inches) HIP (in inches)
Y-S 25.5"-26" 23.5"-24" 27"-28"
Y-M 26"-27" 24-25.5" 28"-29.5"
Y-L 29.5"-32" 27-28.5" 31.5"-33.5"

ADULT SHIRTS / HOODIES

SIZE CHEST (in inches) WAIST (in inches) HIP (in inches)
XS 32"- 35" 27"- 29" 32"- 35"
S 35"- 37.5" 29"- 32" 35"- 37.5"
M 37.5"- 41" 32"- 35" 37.5"- 41"
L 41"- 44" 35"- 38" 41"- 44"
XL 44"- 48.5" 38"- 43" 44"- 47"
XXL 48.5"- 53.5" 43"- 47.5" 47- 50.5"

ADULT JOGGERS

SIZE WAIST (in inches) HIP (in inches) INSEAM (in inches)
XS 27"- 29" 32"- 35" 28"
S 29"- 32" 35"- 37.5" 28.5"
M 32"- 35" 37.5"- 41" 29"
L 35"- 38" 41"- 44" 29.5"
XL 38"- 43" 44"- 47" 30"
XXL N/A N/A N/A

HOW TO FIND YOUR SIZE (* USING A SOFT MEASURING TAPE)

* IF YOUR MEASUREMENTS ARE BORDERLINE BETWEEN TWO SIZES, ORDER THE SMALLER SIZE FOR A TIGHTER FIT OR A THE LARGER SIZE FOR A LOOSER FIT.

CHEST:

WHILE STANDING, MEASURE AROUND THE FULLEST PART OF THE CHEST. KEEP THE MEASURING TAPE HORIZONTAL AND SNUG, YET COMFORTABLE.

WAIST:

WHILE STANDING WITH ONE FINGER BETWEEN THE MEASURING TAPE AND BODY, MEASURE AROUND THE NATURAL WAIST. (TYPICALLY AROUND THE SMALL OF THE BACK - FOUND BY BENDING THE BODY TO ONE SIDE AND FINDING THE NATURAL INDENTATION OF THE TORSO).

HIP MEASUREMENT:

WHILE STANDING WITH FEET TOGETHER, MEASURE AROUND THE FULLEST PART OF THE HIP, 7-10” BELOW THE WAIST, WHILE KEEPING THE TAPE PARALLEL TO THE FLOOR.

INSEAM:

MEASURE FROM THE TOP OF THE INNER LEG, STRAIGHT DOWN THE LEG AND COMPARE TO THE LISTED MEASUREMENT.

TO CONVERT FROM INCHES TO CENTIMETERS:

1 INCH = 2.54 CENTIMETERS